Ensure that your building's technology profiles are best-in-class
A riser management company is an organization that is responsible for planning, designing, constructing, operating and maintaining the riser systems within a building. The riser system is the vertical pathway in which the telecommunications and data cabling travel from the minimum point of entry (MPOE) up to each floor of a commercial building. In the 21st century, technology-savvy property management firms and building owners are working with riser managers to ensure that their buildings' technology profiles are best-in-class and that they are meeting tenants' connectivity needs.
Businesses should consider the following six important factors when selecting a company to handle any of these services!
1. Experience
Property managers are likely familiar with last-minute access requests for telecommunications spaces from tenants seeking new services. However, they are often unfamiliar with the operational procedures and security measures of their building, as they have no experience working on its critical infrastructure. It is important for commercial property managers to have standardized procedures in place for their engineering staff and visiting technicians. Maintaining the integrity of the riser system and ensuring that any changes to the building's services are documented are essential to maintaining the integrity of the building's infrastructure. Apart from the extensive costs of training apprenticeships and continuing education, hiring the best, most experienced riser management company can save money in the long run. A better level of insurance can’t be found anywhere else. .
2. Qualifications
Our involvement in our local union makes us qualified for riser management at Kace Communications. We are very proud to be an IBEW Union Shop. Our structured cabling technicians are highly trained, professional workers who have completed a four-year apprenticeship program through the IBEW.
Part of what’s great about labor unions is that they offer better working conditions through collective bargaining. As members of a union, we have the opportunity to earn better wages than those who aren’t members of a union.
We’re also proud to have a Registered Communications Distribution Designer (RCDD) on our staff. This particular credential is awarded to those who have passed a rigorous exam that demonstrates their knowledge of the implementation of data communications and telecommunications, as well as their knowledge of the design overall.
3. Communication and Customer Support
Our excellent customer service will make any project seamless. When a building has riser management set up by professionals, it provides the property managers with a peace of mind because they understand that connectivity is the top priority for their building. Because of our excellent communication skills and customer support, we can guarantee the following things:
- One point of contact for all access and service requests, reducing installation times, confusion regarding procedures and any frustrations associated with service and technology upgrades.
- Security and monitoring of telecommunications closets and spaces, including protection of cloud access and the operability of the suite's equipment.
- The ability to browse and access building documentation for planning future enterprise solutions.
- Consultation services are provided to help take advantage of existing infrastructure and additional technologies.
4. Riser Management Strategy
A significant benefit of active riser management is that infrastructure documentation, which is actively maintained, provides crucial information to the property owner and tenant. Complete and accurate documentation of the building's connectivity infrastructure is vital for maximizing efficiency during the planning and deployment phases of strategic technology upgrades. If the building has a crowded cable infrastructure or telecommunications closet, the commercial property definitely needs a riser management strategy. In addition, securing and ensuring the data and phone network is essential to attracting prospective tenants, and riser management services can contribute to that security.
5. Recommendations
Kace Communications has an outstanding record with callbacks for our work, and we regularly work with big contracts. One of our biggest projects we’re proud to have worked on was with Medline.
Medline Industries distributes and manufactures supplies to the healthcare industry around the world. There are dozens of facilities in North America that need continuous improvement and upgrading in order to facilitate their mission to make healthcare run more smoothly.
For this 1+ million square foot complex, Kace Communications installed low voltage cabling and networking, providing support throughout the construction process to ensure that the deadlines were met on time. Our primary goal was to ensure Medline's low voltage infrastructure was fully upgraded as we recognize the importance of communications in the healthcare industry.
Another large contract project we worked on was with the Walgreens Corporate Office.
Approximately 1800 employees at Walgreens Corporate Office made the Old Post Office building in Chicago their new workplace. Kace Communications' role as the building's low voltage contactor gave us the ability to work within the landmark status of the building and the open ceilings to maximize raceways and performance.
The challenge of integrating telecommunications technology into an old, iconic building and completing a streamlined, open concept design was one Kace Communications took up.
6. Quote and Cost Control
Our focus at Kace is on being the best, and we strongly believe in not underbidding just to get the job. We understand the importance of this line of work, and we’re highly skilled at working with budgets to produce the highest quality end result. We also offer quotes on our website if business owners need to get an estimate before hiring us.
Building owners and management are responsible for keeping risers organized, labeled and systematic. Building owners can actually gain revenue from their riser system and increase the value of their property by installing it properly. Kace can help property managers make more money in the long run!
For Your Riser Management, Call Kace!
As our motto goes, "It's not just cable, it's the connection to your success." We wholeheartedly believe this. Kace Communications' professionals strive to go above and beyond the expectations of our clients. We are a union, commercial contractor and work with some of the largest corporations in the region, so you can rest easy knowing we're the right choice for your building or business. Contact us today for riser management services.
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